Happy from start to finish! As the seasons change, more and more collections and features are promoted but there are a few ranges and edits that never go out of style and are popular all year round. Hey Getta,Thanks for leaving us a great review. !spoke to Edge lane store about colours in crocs. Get Discount. Thank you for signing up to . 28 Feb. Up to 60% off at Footasylum during the half term sale. Any other store would of honoured the price or even try and sort something out, but not this store or even a apology. Returning faulty goods to footasylum 29 February 2020 at 8:02PM in Scotland Docherty Forumite 1 Post I checked foot asylum website yesterday 're returns without receipt and paying with cash and it said you could return goods if you knew price paid so they could check. Received 2 small refunds for I don't know what! Will buy again, Ordered 2 hoodrich tracksuit such a great price bought for my son he loves them great selection easy shopping experience I always look here first before jd fast delivery. The range includes footwear, clothing and accessories for men, women and children. Happy from start to finish! That is great news that they arrived a day early!We hope to see you again very soon. We use dedicated people and clever technology to safeguard our platform. Once you've placed your order, standard delivery takes between 2 to 4 working days to arrive. Manners cost nothing. Date of experience: 18 December 2022 By using a. Scam Taking money for items not In stock And will financially gain due to it Trade and standards needing looking into you incompetent fools. This time, however, when I ordered, their courier choice was Yodel. For people who want unlimited delivery, you can pay 9.99 for a full year of free unlimited priority delivery with no minimum spend. Purchased 2 pairs of Salomon trainers in different sizes. my issue with this is that you are only informed of this variation after you have paid for the item in the first place so at what point do we get to object to this term. Great sale and super quick on delivery. We use dedicated people and clever technology to safeguard our platform. Purchased 2 pairs of Salomon trainers in different sizes. Ordered coats for 2 of my sons in the sale. Search for local Shoe Shops near you and submit reviews. Once cleared, your points will turn into money off any future purchases. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Any purchases made from the 21st October, up to and including the 24th December, will be covered under our extended Christmas returns policy. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. AVOID THIS COMPANY!!!! Yes. Will not use again. Claim your profile to access Trustpilots free business tools and connect with customers. We hope to see you again soon!Thanks,Rebekah, Spent 8 hours looking and this was the only place that had my correct size and colour of crocs!! Has anybody else been caught out with this variation of footasylums terms and conditions relating to returns over the Christmas period. Discount. As one of the UKs leading sportswear, streetwear and fashion apparel retailers, Footasylum has access to the latest collections from popular brands. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. From high-profile trainer releases to exclusive colourways of your favourite kicks, youll find everything from sportswear giants Nike and adidas to Skate classics like Vans and future heavyweights Gym King. Thank you so much. International Returns Most Popular All rights reserved. Disgusting cant believe its taken a whole week to get a response by text to be told Il have to wait for refund but yet I paid next day that Iv not been refund for. Looks like they have found the nearest spare tatty box to send them out in. Footasylum has collected 369 reviews with an average score of 1.86. . Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. 2023 Trustpilot A/S. Looks like they have found the nearest spare tatty box to send them out in. That is great news about the fast delivery.We hope to see you again very soon. Will definitely be ordering again in the future, Great costumer sevices,I will highly recomanded I will come back as costumer sooni was ordered a pair of crocs,they look amazing,Thank u My parcel arrived 1 day earlier the Yodel driver was prompt and answering to my messages, Hey Elena,Thanks for taking the time to leave us a review. I have worked in retail for over 15 years. Perfect from start to finish. Refunds are made to the original payment method, and products must be in their original boxes and packaging. Thanks,Rebekah, Ordered a Nike Black Coat from Footasulym and within one day it arrived.Over the Moon with the coat and fast delivery.Highly recommended to anyone looking for dedicated online shopping experience.Theresa, Hey Theresa!Thanks for leaving us a review. Will not use again. If you'd like to return your order, you can within 14 days of receipt. Order placed Sunday afternoon and delivered Monday afternoon. It needs to be unworn or unused and still have the original tags. Hey Maddy,Thanks for taking the time to leave us a review.I'm disappointed to hear that you haven't received your order after waiting so long!I have looked into this and I can see that sadly there has been no update to the tracking since 16/02, so we have to class this as a lost parcel.I have emailed you asking if you would like for us to resend your order, or if you would like a full refund instead.Could keep your eye out for this, and get back to us so we can get this fixed for you.Thanks,Shan, Information provided by various external sources. Find out how we combat fake reviews. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. We use dedicated people and clever technology to safeguard our platform. They all fit perfectly. I have been waiting for confirmation that my return has been received/refund for 3+ weeks. Reply from Footasylum Jul 14, 2021 Hey! Very unhappy customer will not be ordering online from them again, Hi Priincess Eliyahh,Thanks for taking the time to leave us feedback, we appreciate all feedback left!Could you please update your review with your order number so we can get this looked into for you?Thanks,Shan. To break them up politely to ask for helpit was like I had sowrn at them. Verification can help ensure real people write reviews about real companies. Rolling eyes, rude attitude. If you don't like it, leave. It's great to hear you are happy with the coat and that the delivery was so quick. Unable to get any tracking information on a package ordered on 15/2 with express shipping purchased. Footasylum. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. I have sent them back the undamaged trainers in a damaged box as I received them. Both pairs didn't fit well so returned both pairs in exactly the same parcel as they were sent through FootAsylum's preferred choice of courier ToYou through Asda. Don't forget to tag us on our socials.Hope to see you back soon!ThanksShan. Subscribe in print, digital, or a great-value bundle. Our 16 year old son made a two bus 18 mile return journey only to have this pointed out by the assistant. Extremely moody.I've never seen such self absorbed people. First and last time I will use this company. Wow! One star as there is no 0 stars. 10/10 will not be using footasylum again. Within 5 Days. This manager needs to be sent on a customer service management skills due to his rudeness and no customer service satisfaction what so ever. Get FREE UK delivery on all orders over 60 and FREE UK returns. Our website uses cookies, as almost all websites do, to help provide you with the best experience we can. "I was totally abused in Speke store by the manager Chris he is totally disrespectful and the discrimation and lack of empathy from this manager towards disabled is absolutely shocking I hope this man doesn't face the public every day his attitude is awful try and do an exchange with the reciept yes that is right with the actual reciept this man terrorised me infront of members of the public while I accompanied my disabled sister there absolutely shocking behaviour from a manager of a store im Totally gobsmacked of his behaviour most arrogant man I have ever had to deal with massive chip on his shoulder because his staff member give me wrong information he then proceeded to abuse me I've posted his picture please beware of this man when shopping at the speke store", "Do Not use this company \r\nordered shoes on 3\/5\/22 on line as a birthday gift - gifted on 19th May ( actual birthday ) but shoes too big and tried to exchange in Westfield ( told not possible as paid by PayPal)\r\n \r\nDidn't have next size up so had to order something else on line as wouldn't give credit note ! Was told that neither was possible because I didnt return them in the original shoe box! Companies can ask for reviews via automatic invitations. The service was quicker and excellent, I will buy more goods in the future, goods are quality, I will recommend it to more people, this shop put smile on my face. Disgraceful in eyes, price you pay should be the price advertised, this is the 2nd bad experience with Footasylum, 1st one was online, very bad customer service. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. No greeting, no please, no thank you. I have sent them back the undamaged trainers in a damaged box as I received them. Shopping & Fashion Clothing & Underwear Shoe Store Footasylum Footasylum Reviews 59,796 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review 4.0 total Filter : Most relevant CL Clare 18 reviews GB 7 hours ago Perfect from start to finish Perfect from start to finish. - Kristy Smitten, posted 11 months ago My son lost out on his Christmas presents as a result. People who write reviews have ownership to edit or delete them at any time, and theyll be displayed as long as an account is active. Price was unbelievable for what I got! Trying to get through tocustomer services horrendous, gave me the number to generate the return labelat Asda and it didnt recognise this.The Whats App message sent on the 12 January has still not been read and Klarna have reinstated the payments, so we are left with a pair of shoes that dont fit. Here are 8 tips for writing great reviews. Useless. In real life, they are dull, boring and have no character at all. Labeled Verified, theyre about genuine experiences.Learn more about other kinds of reviews. The Footasylum app has all the latest streetwear, athleisure and footwear, including heritage styles, exclusive colourways, cutting-edge technology and much more. Anyone can write a Trustpilot review. From the comfiest mattresses to what strange things you can cook in an air fryer, Beth covers sleep, yoga, smart home, coffee machines, grooming tools, fragrances, gardening and much more. Was told that neither was possible because I didnt return them in the original shoe box! Been trying via live chat, what's app and calling HQ. Thanks. "No returns or exchanges will be accepted between Monday 26th December to Wednesday 28th December". Footasylum runs individual and seasonal sales that are different to the main brands websites or stores, so you can save money and get cheap deals on the latest collections. When you purchase through links on our site, we may earn an affiliate commission. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. I was looking for and ordered them in straight away for home delivery next day absolutely loved it , Hi Ani,Thank you for leaving us 5 stars!I am so glad you had a great experience in our Fosse Park store!I have passed this feedback to the store for you.I'm also happy to hear you loved your order!Don't forget to tag us in some pics on social media.Take care.Thanks,Shan, Great customer service!!! Since Footasylum doesn't have a customer service number I had to text them. 20% off selected items with this Footasylum discount code. Stay ahead of the game with the latest trainers and clothing from Footasylum. After 6 attempts to chase delivery of my item, I have finally just been informed the order was cancelled on the 23rd. Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Order placed on Monday standard deliver paid for and the parcel arrived the next day. It's great to hear you are happy with the coat and that the delivery was so quick. To start a return, fill out the returns form that came with your order and follow the instructions on the form. We hope to see you again very soon.Thanks,Rebekah, Terrible customer service, they over sell stock make up some delayed delivery emails and then wait for you to contact them after a week saying they dont have any in stock heres a refund. Suggested companies are based on peoples browsing tendencies. There are plenty of people who would love to have your job and do a better job at it, too.Without generalising, this younger generation seem to only be able show emotion through emojis. Once Footasylum has received and inspected your order, a refund will be issued. I did receive some EMU slippers which I returned (they have confirmed receipt of the incorrect item) but still not received my order or refund.Now going to put charge back on my credit card and reorder items with a more reputable company.Terrible customer service: Live chat doesn't work, what's app repeats message, and cannot speak to the team. A simple full refund is all I wanted from the first time I was messed around!! Asked for a pair of trainerscould not even tell what the guy said. Great sale and super quick on delivery. With over 65 stores across the UK, we have our finger on the pulse of streetwear fashion. Delivery to Australia was super cheap and very very fast! Hi Louise,Thank you for taking the time to leave us feedback, we appreciate this.I'm disappointed to hear about the experience you've had in one of our stores.The price should have been honoured if the price tag had the label on.Could you please contact us with the trainers you were wanting to purchase in store, and we will see if we can honour the price for you.Thanks,Shan, I reported my order missing and instead of trying to help me they told me there is nothing they can do and said I have to go through my bank. I realise this was down to their preferred choice of courier (EVRI) but seeing as it was their decision to use EVRI, I do see it as FootAsylums fault also. !spoke to Edge lane store about colours in crocs. The costumers service was a nightmare to get through too as I was speaking to a robot at first via their live chat option. Thanks. Placed my order and Was here the next day spot on service, Hey Carole,Thanks for leaving us 5 stars!I'm happy to hear that the staff at Edge Lane store were able to help you out, I have passed this review on to them.I'm also happy to hear about the super fast delivery!We hope to see you back again soon.Take care.Thanks,Shan. High performance sneakers, trending streetwear and exclusive product weve got you. It's your job. Ordered and paid on 10th December my daughter's Xmas present. Date of experience: January 04, 2023. Turned up the following morning as promised, kept fully updated by text and email throughout the delivery/ordering process. These brands are always trending on the Footasylum website so if youre looking for the latest products and collections from them, check out Footasylum first for exclusive discounts. They were dispatched quickly and delivered within a few days to Northern Ireland. Footasylum Reviews | Read Customer Service Reviews of www.footasylum.com Shopping & Fashion Clothing & Underwear Shoe shop Footasylum Footasylum Reviews 59,844 Great 4.0 VERIFIED COMPANY www.footasylum.com Visit this website Write a review Reviews 4.0 59,844 total 6% 3% 3% 1-star 17% Filter Sort: Most relevant EM Elena Mocanu 3 reviews GB Disgusting service.I was in the Meadowhall store today and I have never been so appalled at the customer service I received. Received 2 small refunds for I don't know what! Provided the buyer can check the courier first, I would definitely recommend this company as the items are good quality and relatively cheap (sale items of course). With this in mind, Footasylum put all black shoes and all white shoes in its own featured collection so shoppers can easily find the most popular shoe style in classic colours. Absolutely fuming with this company. You can return your product via Asda toyou, CollectPlus, Hermes and InPost. These 20 Footasylum discount codes will help lower the cost of trainers, boots, coats & activewear, All the best features, news, tips and great deals to help you live a better life through technology.
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footasylum returns faulty